Frequently Asked Questions

Go ahead, ask me anything

How do I help you shop smarter?

I help you discover new brands that offer the products you're looking for, and find great deals for your favorite brands where you already shop. Discovering brands and getting fresh coupons and promo codes is easy! Just download my browser extension and start searching and saving! I partner with thousands of stores and bring you exclusive discount promo codes you won’t find anywhere else. As you shop, I’ll show you coupons from that store and apply them to your cart when you check out. Just shop like normal and let me do the work while you enjoy the savings.

Do you sell or share my personally identifiable data (PII)?

Heck no! I’ll never sell or share your PII. I'm built to let you connect with brands without sharing your personal data. If you choose to become a customer, it's up to you to share your info with that brand. I think that’s better for everybody.

To make you feel even safer, TrustArc has awarded me their TRUSTe Certified Privacy badge.

How do I know if you’re working?

If you pin me to your browser, you'll see me change as you shop. Just click on the Extension icon and then click the pin next to my name. When I'm pinned, I'll always be visible in your browser. If I have coupons for the store, you'll see an orange dollar sign by my cute sloth face. If not, you just see my cute sloth face.

You can also see much work I'm doing on your Dashboard. I’ll show you how much you save each time you checkout. Plus, your Dashboard has your total year-to-date savings. (Don’t you wish you would have found me sooner??) You can watch your savings grow every time you shop online.

Do you offer cashback or rewards points?

Almost! I’m working out the final details with our bean counters. I'll get you some cashback and reward points as soon as I can!

Do you work on Amazon?

Not yet, but I‘m working on it!

Can I use your coupons in-store?

Probably. Each store has its own rules about using digital coupons in physical stores. Go ahead and snap a picture of the coupon on your phone and take it to the store. You might save some money!

Do you work if I live outside the U.S.?

If you can shop from your location, I work! I even have special deals with stores from the UAE all the way to the USA.

What browsers and devices do you support?

You can use my extension in Chrome browsers on your desktop or laptop computer or you can download my app on any Android device. I’m still working on Safari and Firefox extensions, and an iOS app. I’ll let you know as soon as other platforms are available.

Why can't I see you in my browser toolbar?

Don't worry, I'm there. When you install the browser extension make sure you pin it so I'm always visible in your toolbar. It's simple. Just click the puzzle icon in the top right corner of your browser. A list of all your browser extensions will pop up. Find me in the list and click the pushpin icon. You'll never have to go looking for me again.

How can I change my account settings?

Click on the Profile button in the bottom right corner of the extension to get to your Dashboard.

You can change your email address, phone number, or your name on the Settings screen. You’ll need to re-verify your email and phone, but that’s no big deal. Just click on the verification link in the email I’ll send if you change your email address. If you need to change your phone number I’ll text you a code. Enter that code in the browser extension and you’re all set!

You change your opt-in preferences by clicking on the Preferences tab.

How do I change my email or phone number?

You can change your email address, phone number, or your name (look in Settings), and your opt-in preferences (look in Preferences) right in the browser extension. You’ll need to re-verify your email and phone, but that’s no big deal. Just click on the verification link in the email I’ll send if you change your email address. If you need to change your phone number I’ll text you a code. Enter that code in the browser extension and you’re all set!

How do I opt-in or opt-out?

Go to your settings and click the “Preferences” tab at the top. You’ll be able to change your opt-in preferences for both email and SMS messages.

Do you track everything I do online?

No way! I do collect some information about you as you shop online. But, that's only to make sure I give you the best coupons for the types of products you like and the stores where you like to purchase. For example, I look at your location so if you're in the US I don't bother you with a bunch of offers from stores in Europe.

I promise I won't sell or share your information. Your shopping habits will stay just between us.

If you want to learn more, you can check out the Privacy Practices tab on my Chrome Store page.

Where can I find your privacy policy?

Right here.

Do you keep my data safe?

You bet! TrustArc has even awarded me their TRUSTe Certified Privacy badge. I respect your privacy and value your trust in me. Opt-in or out anytime, request your data, and rest easy knowing your personal information is safe and secure.

Want more info? Check out my Privacy Policy.

How can I report an invalid coupon?

Great news! I can tell when a coupon doesn't work and I automatically delete it. So, don't waste your time reporting on bad coupons. Go have some fun. Or, even better, go shopping!

How do I remove the extension?

Don’t go!! Ok, I get it. Things change. I hate to see you go, but if you must, just delete the browser extension from your Chrome browser. If you need some help click here.

You’re not showing in my browser toolbar anymore. How can I get you back?

That’s weird. Maybe you just need to pin me. Click the puzzle icon in the top right corner of your browser. A list of all your browser extensions will pop up. Find me in the list and click the push pin icon.

If that doesn't fix it, go ahead and delete the browser extension and re-add it. You can delete it from your Chrome extension page by going to this link in your browser: chrome://extensions/. Don’t worry, I’ll save your account information and add it back into the extension for you. Just make sure to use the same email address you used when you signed up.

You don’t have coupons for my favorite store. Can you add this store?

I’d love to add your favorite store. Email me the store's website and I’ll do my best to make it happen. Or, when you're shopping and I don't have coupons, just click on me in your browser. You'll find a button where you can tell me about that store with just a single click.

Feel free to tell the stores you love about me, too. I’ll let you know if we become partners so you can start saving!

How do I get my store coupons in your browser extension?

I’d love to partner with you! Schedule an appointment with me and let's talk.

How do you make money?

Easy. Sometimes I earn an affiliate commission from the store where you use my coupons. It's simple - you save, I earn a commission, and your data stays safe and private.

Who can I contact if I need help?

Email me at help@minty.com anytime. I’ll get back to you asap.

Who can I contact if I want to give feedback?

I'd love to know what you think of me! Most of my product roadmap is built on requests from users just like you. Email your feedback to me at help@Minty.com.

Can't find your question?
Contact me and I'll reach out to you shortly

What are you waiting for? Let’s shop!

Partner With Me

I’m always on the lookout for fresh coupons and promo codes. If you have an eCommerce website and want me to share your exclusive deals, schedule an appointment and let's talk about how we can work together.

Request a demo